From global uncertainty to the evolution of social media, 2017 will bring change. These trends will define business decision-making in the years ahead. … Read more
The Must-have Toolkit for Market Researchers
Resources, tools and tips to grow and navigate change in 2017
This e-book showcases 10 real-life examples of big brands that use customer intelligence to improve marketing content, create innovative products, raise Net Promoter Scores and enhance customer experience.
A practical guide to customer acquisition, retention, loyalty and lifetime value.
BONUS: anti-cheating tips from 10 loyalty experts