Customer loyalty experts including Shep Hyken, Jeanne Bliss and Martin Lindstrom share their top strategies for customer retention. … Read more
This e-book showcases 10 real-life examples of big brands that use customer intelligence to improve marketing content, create innovative products, raise Net Promoter Scores and enhance customer experience.
A practical guide to customer acquisition, retention, loyalty and lifetime value.
BONUS: anti-cheating tips from 10 loyalty experts
A comprehensive analysis of the influence Gen Z will have on customer experience, product innovation and digital marketing.